Support

CUSTOMER SUPPORT

In addition to the design and manufacturing of seismic acquisition equipment, Sercel offers extensive training, customer support and repair services to ensure our customers receive every advantage both in and out of the field.

With its teams in Nantes, Saint Gaudens, Toulon, Houston, Calgary, Alfreton, Beijing, Singapore, Moscow, Surgut, Dehradun and Dubai, Sercel Customer Support is able to provide assistance, anywhere in the world - 24 hours a day. With extensive field experience, our Customer Support engineers have a shared understanding with our clients of their current and future requirements.

Whether training, helping with system set-ups, or assisting with productivity and quality control improvements when operating in the field, Customer Support Engineers accompany users throughout the data acquisition process. They form an essential link in our total quality policy, which was recognized by the award of ISO 9000 series certifications.